Frequently Asked Questions About the Nayara Resorts

Frequently Asked Questions About the Nayara Resorts

General Questions About the Nayara Resorts

Are the Nayara Resorts all-inclusive?

Bocas del Toro, Nayara Alto Atacama, and Nayara Hangaroa all offer all-inclusive experiences. At our Nayara Arenal destinations, you have the flexibility to choose from various packages that allow you to either explore the resorts and the area at your own pace, choose a more comprehensive experience, or aim for a mix of both.

Are there culinary options for vegetarians or people with food allergies?

Absolutely. All of our restaurant concepts have plant-based options, and our culinary teams in each destination have unique and creative ways to accommodate any food allergies or dietary restrictions you might have. 

Simply let us know about your dietary restrictions when booking your stay, and our team will handle the rest!


Do I need to get local money at the airport before I arrive?

All of the Nayara Resorts accommodate cash-free travel, so there’s no need to exchange money before your  stay. If you’re interested in exploring the towns and surroundings off-property in Arenal and would like to have local currency with you while you do so, you can always ask at the front desk.


How do my daily experiences work?

For both Nayara Hangaroa and Nayara Alto Atacama, daily experiences are included in your resort packages. These include = excursions and activities, and typically take a half-day, allowing you to schedule one experience in the morning and another in the afternoon. There are also longer experiences that take up a full day, which count for both morning and afternoon activities. For more information, you can check the details of the package that you’ve chosen.

At Nayara Bocas del Toro and at the Nayara Arenal properties, you can organize excursions and activities before your arrival or once you’re on site. 


Are the Nayara Resorts adult-only?

Nayara Springs and Nayara Bocas del Toro are both adult-only resorts, while Nayara Hangaroa, Nayara Gardens, Nayara Alto Atacama, and Nayara Tented Camp are all family-friendly. For the other destinations, we recommend that children be old enough to safely participate in daily experiences so they can fully enjoy their stay, but we do offer childcare services with  prior reservation.


Nayara Springs, Nayara Gardens, and Nayara Tented Camp

How do I get to Arenal?

You can fly into either San Jose International Airport or Liberia International Airport as your entry point to Costa Rica. From there, we can arrange a shuttle to and from the resort (transportation to all experiences is provided once you’re on the property). 


What is the difference between Nayara Springs, Nayara Gardens, and Nayara Tented Camp?

All three resorts are located in the same area of pristine rainforest beneath the Arenal Volcano. Within this region, Nayara Springs is an adult-only escape, Nayara Gardens is aimed at family adventures, and Nayara Tented Camp provides the premier glamping experience in the Americas. 


What kinds of experiences and tours do you offer in Arenal? 

Arenal offers a plethora of adventure options, from zip-lining above the jungle canopy, walking on hanging bridges through the dense jungle, and exploring diverse bird and animal species to kayaking and paddleboarding on Lake Arenal and white-water rafting on the nearby rivers.

You can also take part in activities like birdwatching, night animal or frog tours, yoga, and other practices, explore coffee cultivation, learn to cook with cacao, discover the arts and crafts of the Maleku community, and indulge in one of Arenal’s most famous activities — soaking in the natural hot springs.


Will I see lots of animals there?

Absolutely! The Costa Rican rainforest is the most biodiverse region in the world. There are thousands of species to be found in just a few square miles around Nayara Arenal, which include toucans, hummingbirds, spider monkeys, tree frogs, peccaries, sloths, coatis, and the iconic howler monkeys.

You never know what you might encounter just looking out your window or walking under the canopy!


Nayara Bocas del Toro

How do I get to Nayara Bocas del Toro?

Most flights to the town of Bocas del Toro connect through Panama City. From there, Nayara Bocas del Toro is located on Frangipani Island, just a short 20-minute boat ride from Bocas Town. Once you have your flight booked, let us know and we can organize your private boat ride to your private island paradise!


Is Nayara Bocas del Toro all-inclusive?

Yes! Once you set foot on the island, all of your food and beverages, as well as kayak, paddle board, and snorkeling gear are all covered and taken care of. The only exceptions are certain tours and spa treatments.


What kind of experiences do you offer at Nayara Bocas del Toro? 

Activities include a number of aquatic adventures, including sea kayaking, snorkeling, paddleboarding, sailing, surfing, and, of course, scuba diving. 

On land, you can explore the numerous islands with breathtaking vistas on multiple hiking trails, go birdwatching for beautiful and rare species, indulge in spa treatments or a favorite practice, and set out on evening tours to discover the mysteries of nocturnal creatures.


Do we have the entire island to ourselves?

Yes! The entire island of Frangipani is yours to explore while you stay with us.


Frequently Asked Questions for Nayara Alto Atacama


How do I get to Nayara Alto Atacama?

The nearest airport to Nayara Alto Atacama is in the city of Calama, which has connecting flights through Santiago, Chile, as well as a number of smaller domestic connections. Once you’ve booked your flight to Calama, let us know, and we can arrange your transportation to the resort. 


Do I need to worry about the heat?

The grounds of Nayara Alto Atacama are far more comfortable than the surrounding area, thanks to numerous features in the design of the hotel and its location in a sheltered oasis. Still, The Atacama Desert does experience significant temperature variations, with high temperatures during the day and cold temperatures at night. 

When venturing out to explore this otherworldly region, there are more factors to take into account like high and low temperatures, sun exposure, and rugged terrain, but with the proper equipment and the support of our tour guides, you’ll be perfectly suited for any conditions that may come your way. 

You can explore our Atacama tour book to learn more about which clothing and equipment you might need during your stay. 


What kind of activities are there at Nayara Alto Atacama?

You can immerse yourself in local culture and history, or embark on contemplative journeys to true wonders of the desert like the Atacama Salt Flats, the Tatio Geysers, the cacti forests, and the lagoons of the High Plateau, to name just a few. For those seeking to conquer the rugged terrain, there are more rigorous excursions like the Jauna Trek and Cactus hike, as well as the combination hiking-biking treks through Vilama and Devil’s Throat.

Whatever your adventure, at the end of these captivating excursions, the path to relaxation and absolute wellness awaits at the Puri Spa, which uses the ancient elements of fire, water, earth, and air as the basis for its treatments:


Just how good is the stargazing?

It’s not just good, it’s the top stargazing spot on the planet! There are three factors that contribute to the quality of stargazing — the incredibly thin air, the high altitude, and the lack of surrounding light pollution. Under a sky with the driest air in the world, located more than 2500m above sea level, and in a sparsely developed region (supported by resort policies to reduce all excess light for stargazing hours), there is no places on Earth that is better for seeing the stars, which explains why NASA and other astronomical organizations have observatories in the surrounding area.


Frequently Asked Questions for Nayara Hangaroa

How do I get to Nayara Hangaroa?

There are daily flights from Santiago, Chile to Mataveri Airport in Hangaroa. Once you have your journey to Hangaroa organized, let us know, and we will handle all of your transportation to the resort and around the island. 


What is there to do on Easter Island?

There are dozens of tours and experiences to dive into when you join us on Rapa Nui. You can explore the history of the region on journeys to the venerated Moai sites, the historic quarry, the beach where the first explorers landed on Easter Island, or the ceremonial village of Orongo. 

You can also explore the national beauty of the island along caves, cliffs, and green rolling mountainside, take a unique culinary adventure into the past through Hangaroan culture and cuisine, lounge and rejuvenate in a spa modeled after the ancient Manavai, and dive into the waters of the Pacific Ocean for activities like scuba diving and surfing. 


Where can I see the Moai? 

The Moai, the island’s gigantic stone statues, are the most unique and idiosyncratic elements of Rapa Nui history. Nobody knows how the statues were created but they attest to the courage, ingenuity, and determination of the human spirit. Today, the faces of the statues are called “Aringa Ora,” living faces of loved and revered ancestors.

We offer 5 different tours to see various Moai statues, where you can explore the history of the Moai across mountainsides, oceanic cliffs, beaches, and the awe-inspiring caves of the island. 


What kind of food do they have on Easter Island?

The base of Hangaroa cuisine is local products, which include sustainably sourced seafood from the surrounding Pacific Ocean, as well as the rich plants that thrive here like plantain, pineapple, sweet potatoes, mangoes, and other fresh fruits.

With such bountiful, fresh ingredients, it’s easy to follow our “Cero Kilómetros” philosophy, and the results from our culinary team are an absolute delight.


Feel Free to Reach Out to Us

There’s a lot to consider when you’re traveling to some of the most exotic and fascinating destinations in the world, and we’re here to help make planning your next adventure fun, informative, and exciting. 

If you have other questions about the specifics of your stay, either with Nayara Resorts in general or in any of our destinations, feel free to reach out to us at or by phone at +1 844-865-2002